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Measuring Training & Development

The Article, Published by M. Srimannarayana in The Indian Journal of Industrial Relations, 47(1), 2011, 117-125, 2012

This study represents the measures of training and development that are considered extremely valuable and those that are routinely used by HR/training professionals. Based on information collected from 105 HR/training professionals from different Indian organizations it was found that the traditional measures such as feedback  of the training programmes, number of employees trained in various training programmes, training costs, and number of training days are the more popular measures when compared to impact measures such as learning during training, transfer of training, performance improvements because of training, and cost and benefit analysis of training and development programmes. Having made significant progress with respect to traditional measures of training and development, it is the time for focusing on impact measures.