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Is Your HR Ready for New Normal-"VUCA"? HR in the 21st Century

15 Jul 2019 - 20 Jul 2019

06 Jan 2020 - 11 Jan 2020
MDP Number : 4
Area : Human Resources Management
Venue : XLRI Jamshedpur
Programme Directors : Jatinder Kumar Jha

Introduction and Objective :

"HR is not a Neat Drink rather it's more like Cocktail....

In the last two decades, Human resource management as a discipline has gone through tremendous transformations and much more is needed. HR has transformed from being an administrative focus to functional approach (in the late 90s) and now transforming from strategic HR to 'NEW AGE HR' which renowned researcher Dave Ulrich defines as the era of "Outside to Inside" approach. The objective of this programme centres on the idea of creating a "NEW AGE HR SYSTEM" in the organization. This objective leads to a series of questions in the mind of HR managers/heads/sr. managers such as why is there a need for change in HR processes, How to assess and decide, what is the right time to redesign HR processes? How will the new approach of HR help my organisation and last, how can the new HR approach be implemented?

This programme aims to answer aforementioned questions; in addition, the programme will highlight contemporary issues in HR such as leveraging social media and technology in HR, HR communication for effective implementation of HR processes, meeting the expectation of new set of workforce such as millennial, contract employees, specially abled employees and LGBT. It's an era of 'Evolving HR' rather "one size fit for all". Existing research says the organization that have evolved their HRM practices have successfully acquired and retained the best talent in the industry.

Also, this programme discusses the 'Dark Side of HR". Unfortunately, HR in most of the organizations has become an extended arm of management rather employees' friend. HR needs to strive for a balance between these two conflicting commitments. Importance of 'Human Element' in Human resource management is missing nowadays, hence leading to non-alignment of HR philosophy and practices. This programme suggests ways to build responsible HR architecture to maintain both psychological and employment contract with employees.

In addition, this programme intends to equip the participant with tool and techniques to assess the maturity of HR processes using People capability maturity model (PCMM). Finally, it's sad to say most organizations expect 'X' set of behaviour from employees but pays for 'Y'. This programme aims to equip the participants with the knowledge to identify and correct such misalignment through case studies and industry evidence.

Use of different case studies, sessions by industry expert and academic experts will make learning exciting and meaningful.

This programme is a complete capsule for new age HR.

Brief objectives are as per the following:

  • To help the participants in developing an understanding of the conceptual foundations and practice of new age HRM.
  • To expose participants to various challenges faced by HR.
  • To understand the concept of HR business partner role, shared services, and HR outsourcing.
  • To equip the participants with the knowledge to analyse and social media data.
  • Overview of People Capability Maturity Model (PCMM).
  • Behavioural characterises of each maturity level (Initial, managed, defined, predictable, and optimising maturity levels of HR) specified in PCMM.

Methodology :

  • Facilitator-led class exercises /role plays/ use of audio-visual (wherever relevant) in delivering modules.
  • Case studies highlighting challenges and possible solution for creating new age HR processes and practices

Expected Participant :

Mid and senior level employees (both HR and non-HR)

Programme Contents :

  • Evolving HRM practices
  • Developments in HR
  • HR in the 21st century
  • Macro Talent Management Practices
  • Factors influencing the design of HR
  • Human capital management
  • ‘Outside to inside’ approach of HR
  • HR shared services
  • HR business partner
  • Managing Millennial at Workplace
  • Understating changing needs of a different set of employees.
  • New Dimension of Diversity (LGBT)
  • Managing career of PWDs
  • Social integration of LGBT at the workplace, managing career of PWDs at the workplace.
  • Ethical issues in HR
  • Missing Link between HR Philosophy and HR Practices
  • HR communication
  • Exploiting resources
  • Romance at workplace
  • Cosmetic CSR and employee well-being practices
  • Corporate citizenship behaviour
  • Types of ethical culture
  • The contribution of HR in the Institutionalization of ethics at workplace
  • Bringing ethical dimensions in HRM Practices
  • Ethical positions
  • Pros and cons of using social media for HR
  • Social media as new communication channels, analysing twits and feedback shared on glassdoor and LinkedIn
  • Understanding five levels of HR maturity and ways to improve HR processes
  • Mapping HRM practices with the different maturity level of HR processes

Programme Directors :

Prof. Jatinder Kumar Jha

Duration :

January 06 - 11, 2020

Venue :

XLRI, Jamshedpur

Fee (per participant) :

Non Residential
Rs. 54,000/-
Service Tax extra, as applicable