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Emotional Intelligence and Interpersonal Skills


29 Jul 2019 - 02 Aug 2019
MDP Number : 9
Area : Organizational Behaviour
Venue : XLRI Jamshedpur
Programme Directors : Manish Singhal

Introduction and Objective :

Managers spend a great deal of time interacting with other people, both inside and outside the organization. The ability to purposefully and effectively relate with people others is a key factor that distinguishes successful leader-managers. The purpose of this program is to provide participants with a set of essential skills that will contribute to their interpersonal effectiveness on the job. This program is designed to help participants understand self and others and learn to deal with complex interactions that arise from our inherent differences. An appreciation of the emerging field of emotional intelligence shall provide many useful insights for enhancing interpersonal skills and team work.

The program will help participants develop insights about self and others for working effectively in teams, managing conflicts and being assertive in interacting with others.

Methodology :

The program shall utilize a rich and healthy mix of interactive lecture sessions, research instrument based feedback, experiential exercises, role-plays and learning-by-doing techniques to help the participants gain insights and skills to transform their interpersonal interactions.

Expected Participant :

The program shall prove most valuable for those managers who spend a significant amount of their working time in interacting with others.

Programme Contents :

  • Managing multi-tasking & Mindfulness
  • Exploring the interpersonal skills through the manager’s changing arena
  • Investigating Interpersonal Styles
  • Understanding Self and Others
  • Taking Charge of the Self
  • Managing Conflicts for working together
  • Interpersonal Communication: Active Listening and Feedback skills
  • Cultivating POWER and Employing Influencing Skills/Tactics
  • Cultivating assertiveness for goal attainment
  • Positive Psychology for a fulfilling life

Programme Directors :

Prof. Manish Singhal

Duration :

July 29 - August 02, 2019

Venue :

XLRI, Jamshedpur

Fee (per participant) :

Non Residential
Rs. 45,000/-
Service Tax extra, as applicable