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Interactive Managers: Communication Strategies for Management Success


19 Aug 2019 - 21 Aug 2019
MDP Number : 13
Area : General Management
Venue : XLRI Jamshedpur
Programme Directors : Rahul K Shukla

Introduction and Objective :

In today’s fast-paced, globally connected world, effective communication is essential to successful business practices. As a manager whether you are convincing your colleagues, sharing your concerns, selling business to a client or motivating a team, effective communication makes the difference between success and failure. We need to understand that communication does not simply happen—it requires skills and strategies along with the conscious efforts. Those who fail to understand its seriousness, they may encounter difficulties. Conversely, managers, who can communicate their ideas with clarity, are more likely to gain recognition and advance in their careers. They make a difference in the world of practical affairs because of their excellence in communication. Thus, the need of the hour is to develop proactive communication skills which guarantee managerial success.

Methodology :

The program will be conducted in a participant-cantered workshop mode. The methodology adopted will be a combination of the case method, classroom simulations/exercises including role-plays. Also, mini-lectures will be used to have a better understanding of the themes. The program will focus on helping you reflect you your styles and strategies and notice the gains of effectively communicating and efficiently strategizing your ideas.

In addition, you will make several presentations over the course of four days. All the presentations will be recorded and evaluated; you will receive feedback and one-to-one coaching at the end of each presentation.

Expected Participant :

This training program has been designed to hone the communication skills of senior and middle managers and to equip them with effective communication strategies.

Programme Contents :

The overall coverage of the course will include:

  • Understanding managerial communication
  • Getting the message across
  • Handling objections
  • Establishing trust
  • Delivering unfavourable news
  • Talking tough
  • Navigating through tough negotiations
  • Communicating extreme emotions
  • Listening for hidden unsaid meaning
  • How to say “No”
  • Communicate exactly what you feel
  • Persuasive communication
  • Inspiring and motivating through communication
  • Necessary art of argumentation in communication
  • Organization and communication
  • Social media communication

Programme Directors :

Prof. Rahul Kumar Shukla

Duration :

August 19 - 21, 2019

Venue :

XLRI, Jamshedpur

Fee (per participant) :

Non Residential
Rs. 27,000/-
Service Tax extra, as applicable