REFUND
- Requests for refund of fees (application/registration fee) on account of cancellation of one’s enrolment for any program shall be considered only if the requests are made prior to the closure of registration or 14 working days, before the date of course commencement whichever is earlier. A deduction of Rs. 5,000/- along with the applicable taxes for Indian participants / USD 125 along with the applicable taxes for international participants would be made on the above refund if received within the mentioned timeline. No refund request will be entertained once the program has started*.
- If the student has paid at the partner portal and the payment has not been transferred to XLRI and later the student requests for refund, then in that case XLRI will have no role is the refund process.
- In no other cases, XLRI shall be liable to refund any fee/payment made, for any program.
BATCH TRANSFER
- Requests for batch transfer shall be considered only if the same program through the same technical partner has been lined up to be floated within the next six months from the date of the last academic session of the ongoing program. Batch transfer is allowed only to the immediate next batch and not after a gap.
- Batch requests would be considered only, if made within 4 weeks from the start of the current program and due approval of the program director.
- In case of batch transfer the amounts paid by the participants in the initial joined batch shall be considered as advance payment towards the next batch. Requests for transfer/reschedule would incur additional administrative charges of Rs. 15,000 along with the applicable taxes for participants. Any upward difference in the program fees in the rejoined batch will also need to be paid by the participant.
- Batch transfer is allowed only once. In accordance with the policy, if a candidate has been granted a batch transfer, they will not be able to request another transfer or refund. Furthermore, if a candidate has already used the batch transfer option, they will not be entitled to a refund of the instalment fee, regardless of the circumstances.
OTHERS
- In case of excess or multiple payments due to connectivity issues or for any other reason/s there off, the excess amount paid, if any, will be refunded to the concerned account, the transaction charges (if any) will be borne by the payee, after due verification and confirmation from the bank, which may take around 30 working days provided the request is received from the applicant with his/her transaction detail, within two working days of transaction.
- XLRI reserves the right to cancel programs at any time owning to reasons like insufficient applicants or unavailability of faculty etc. In such an event where XLRI cancels a program, the participant will receive the full fee refund within 20 working days of receipt of a valid refund request.
- If, due to unforeseen circumstances, the program's scheduled day and time are changed after a candidate has registered and paid the application fees, the participant will be eligible for a full fee refund upon submission of a valid refund request. The refund will be processed within 20 working days of receipt of the request.
Please note-XLRI will not send the hard copy of money receipt to any participant or to anyone who had made the payment. However, any participant can download the money receipt/s using their login ID and PW, provided, the amount is credited to XLRI account and verified. In case of any difficulty participants can send a request by e-mail to the concerned person of XLRI, for electronic copy of money receipt.
*In addition to this, in very exceptional cases, a refund request may be considered on a case-by-case basis, subject to approval from the Associate Dean of VIL and Program Director.